Why Insurance Matters When Hiring a Commercial Cleaning Company

You’ve got a shortlist of cleaning providers. The quotes are in. The scope of work looks solid. But here’s the question most people forget to ask:

“Are you properly insured?”

It’s not the sexiest part of hiring a commercial cleaning company, but it might be the most important. Because if something goes wrong on-site, you could be the one left holding the bag... financially, legally, and reputationally.

Let’s talk about why insurance matters, what it actually mean, and how they protect your business when it counts.

First - What Does “Insured” Actually Mean?

Here’s a quick breakdown, without the legal-ese:

Insured = You’re protected if something goes wrong.

The cleaning company carries insurance that covers:

Public liability: If a cleaner damages property or someone gets hurt
Workers’ compensation: If a cleaner is injured while working at your site

Why This Matters More Than You Think

Cleaning companies are often on-site after hours. They have access to:

Keys and alarm codes
Staff kitchens, bathrooms, and even executive offices
Sensitive areas like server rooms or file storage

And while most of the time, everything runs smoothly... what happens if it doesn’t?

Real risks include:

A cleaner trips over a cable and breaks their ankle. Are you liable?
A staff laptop goes missing. Is the cleaning company covered?
Cleaning products damage a tenant’s expensive flooring. Who pays?

Without the right insurance and bonding, the answer might be: you do.

What to Look for When Hiring a Cleaning Company

When comparing commercial cleaners, don’t just ask if they’re insured - ask for proof. Here’s what to check:

1. Public Liability Insurance

Covers property damage or injury caused by the cleaners
Minimum coverage should be $10 million (Cleancorp carries this and more)

2. Workers’ Compensation Insurance

Legally required to protect workers on your site
Ensures you’re not liable for on-site injuries

3. Transparent Policies and Documentation

Ask for copies of insurance certificates
Check that policies are current and match the company name
Look for companies that proactively include this info in proposals or service agreements

insurance and commercial cleaning company

Cleancorp: Fully Insured and Fully Accountable

At Cleancorp, we’ve spent over 30 years earning the trust of commercial clients across Australia and New Zealand. That trust is built not just on our service - but on how we protect your business behind the scenes.

We carry $20 million in Public Liability Insurance and Workers’ Compensation for all our employees.

We also vet and background-check our staff rigorously, because risk management starts long before anyone walks through your doors.

And yes - we’ll send you copies of our certificates anytime. No awkward chasing. No fine print.

How This Protects You

Partnering with a fully insured cleaning company means:

You're protected from legal liability
You don’t have to worry about hidden risks
You can focus on your business, not cleaning drama
You know your provider is serious about compliance, safety, and accountability

In short? It’s one less thing you need to worry about.

Final Word: Don’t Gamble With Risk

Insurance might not be the first thing you think about when hiring a cleaner, but when things go wrong, it’s the only thing that matters.

Protect your people, your property, and your peace of mind by choosing a cleaning partner who takes your risk seriously.

Ready for Risk-Free Cleaning?

Cleancorp is fully insured and trusted by businesses across Australia and New Zealand. Want a copy of our insurance documents? Just ask, we’ll send them with your quote.

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