When your name is behind Australia’s most Instagrammed cake, expectations are sky high... not just for taste, but for what’s happening behind the scenes, too.
That’s why Black Star Pastry, known for its iconic Strawberry Watermelon Cake and cult bakery following, doesn’t cut corners when it comes to hygiene.
We recently sat down with Black Star Pastry's General Manager, Marcos Morastico, at their new pop-up store in Westfield's Hurstville, to talk about what it really takes to run a high-volume hospitality business, and why Cleancorp has become an essential partner in their operations.
A clean environment is crucial, not just for a food safety perspective... everybody wants to work in a clean and modern environment, and that expectation is from the kitchen all the way to the store.
Clean Kitchens = Confident Staff
In the fast-paced world of food service, consistency and peace of mind matter. Marcos explained that when the kitchen is spotless and systems are in place, staff can focus on delivering the product instead of worrying about the floors, bins, or bathrooms.
Our team works after hours, ensuring every site is clean, compliant, and ready to go before the first croissant hits the oven the next morning. From front-of-house presentation to back-of-house hygiene, nothing is left to chance.
A Partnership Built on Trust (and Great Communication)
One of the biggest compliments we receive from clients like Black Star Pastry is how easy we are to work with.
Marcos shared that having a cleaning provider who is proactive, transparent, and responsive has made a noticeable difference to their day-to-day. Especially when you’re managing multiple sites and hundreds of customers a day, the last thing you want is to chase someone down to restock hand soap.
Cleancorp has always been very fast and responsive, and sometimes we take for granted how easy it is. At the end of the day it comes down to the relationship that has been built between Cleancorp and Black Star Pastry from the kitchen-hand all the way to the leadership team. The team can count on Cleancorp when we need to, and if a problem comes up, they are very responsive with us.
For Hospitality, Hygiene Is Reputation
Whether it’s a boutique bakery, a large café chain, or a full commercial kitchen, hygiene is everything. For Black Star Pastry, it’s part of their brand promise: to deliver a premium product, in a premium environment, every single time.
Want to learn more about how Cleancorp supports hospitality venues like Black Star Pastry?
Click the button below to get a free quote or reach out to our team on 1300 211 944 today!