When it comes to commercial cleaning, it’s tempting to assume all providers offer the same services, and that the only difference is price. But in reality, not all cleaning companies are created equal. The wrong choice can cost your business more in the long run, through inconsistent standards, hidden charges, or even compliance risks.
If you’re gathering multiple cleaning quotes, here’s a step-by-step guide on what to compare, what red flags to watch for, and how to ensure you’re getting value, not just the cheapest option.
Why Comparing Cleaning Quotes Is Tricky
A common challenge is that cleaning quotes don’t always look the same. Some providers give detailed breakdowns, while others offer a flat rate. Without knowing what to look for, it can feel like comparing apples to oranges.
The good news? Once you know the right criteria, it becomes clear which quote offers the best balance of cost, quality, and reliability.
Do Commercial Cleaning Companies Offer Free Quotes?
Yes — most reputable commercial cleaning companies, including Cleancorp, provide free quotes as part of the tendering process. A free quote gives businesses the chance to compare providers without any upfront cost or obligation. However, the quality of those quotes can vary. Some are simply ballpark figures generated quickly, while others are detailed, tailored proposals based on your workplace’s specific needs. The latter is always more valuable, as it reduces the risk of hidden costs later on. Read more about Do Commercial Cleaning Companies Offer Free Quotes?
Cleancorp Tip: When requesting a free quote, ask whether the provider will visit your site to build an accurate scope of works.
Key Factors to Compare in Commercial Cleaning Quotes
1. Scope of Work
The first thing to check is what’s actually included in the price.
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Are they offering daily, weekly, or fortnightly cleans?
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Is carpet cleaning, window cleaning, or bathroom restocking included, or extra?
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Are deep cleans scheduled, or is it only surface-level work?
Cleancorp Tip: Ask for a written scope of works, room by room. This ensures you’re not left with “That’s not included” later on.
2. Frequency and Hours
Two quotes might look similar — until you notice one covers 5 days per week and the other just 3 days.
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How many hours are cleaners onsite?
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Is there enough time allocated to complete tasks properly?
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Will the same team attend regularly, or does it change each time?
Cheaper quotes often cut time, not costs. Less time = rushed work.
3. Labour Costs and Fair Pay
Professional cleaning is labour-intensive. If a quote is suspiciously low, it may mean:
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Cleaners are being underpaid below award rates.
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The company is cutting corners with training or supervision.
At Cleancorp, we’re upfront: we pay cleaners fairly and provide ongoing training. Why? Because when cleaners feel valued, clients get consistent quality.
4. Products, Equipment, and Technology
Not all cleaning products are created equal.
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Are they using eco-friendly, non-toxic products?
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Do they provide modern equipment (e.g., HEPA vacuums, microfibre systems)?
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Is cleaning tracked and monitored via technology (like Cleancorp’s use of Swept app)?
A provider that invests in quality products and tools ensures safer, more effective results, and fewer hidden costs for you.
5. Compliance and Certifications
Commercial cleaning isn’t just about appearances; it’s about compliance too.
Check if the provider has:
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Working With Children Checks (if applicable to schools/childcare).
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ISO certifications (Quality, Environmental, Health & Safety).
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B Corp certification (commitment to sustainability and community).
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Insurances: public liability and workers’ compensation.
Compliance Checklist:
| Compliance Area | Why It Matters | Included in Quote? |
|---|---|---|
| Insurance | Protects your business from liability | ✅/❌ |
| WWCC / Police Checks | Safety in sensitive environments | ✅/❌ |
| ISO Certifications | Demonstrates international best practice | ✅/❌ |
| Environmental Credentials | Shows commitment to sustainability | ✅/❌ |
6. Hidden Costs and Extras
Cheapest quotes can quickly balloon with “extras.” Ask about:
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Supply of consumables (toilet paper, hand soap, sanitiser).
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Carpet or window cleaning charges.
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Weekend or after-hours surcharges.
A transparent provider will outline all potential costs upfront.
7. Quality Control and Supervision
Consistency is the #1 frustration clients report with cleaners. Ask providers:
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How do they monitor quality?
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Do supervisors conduct site inspections?
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How are issues reported and resolved?
At Cleancorp, we use technology so clients can log requests in real-time, and supervisors ensure standards never slip.
On-Site vs Virtual Quotes
Another key factor when comparing quotes is whether they’re based on an on-site inspection or a virtual estimate. On-site quotes are generally more accurate because the provider can see the layout, traffic areas, and unique requirements of your workplace first-hand. Virtual or over-the-phone quotes can be faster, but they sometimes miss important details, which may lead to unexpected costs later. (We’ve broken this down further in our blog on On-Site vs Virtual Cleaning Quotes)
Common Red Flags in Cleaning Quotes
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Unrealistically Low Prices: If it looks too good to be true, it probably is.
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Vague Scope: If it doesn’t list what’s included, expect hidden costs.
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No References or Case Studies: Established providers will happily share client testimonials.
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High Staff Turnover: Ask how they retain cleaners... churn = inconsistency.
Example: Comparing Two Cleaning Quotes
Here’s how two quotes can look similar, but deliver very different value:
| Factor | Quote A (Low Cost) | Quote B (Professional) |
|---|---|---|
| Price | $2,500/month | $3,200/month |
| Frequency | 3 days per week | 5 days per week |
| Scope | Basic cleaning only | Includes consumables + windows |
| Compliance | No mention of WWCC or ISO | Full compliance documentation |
| Technology | None | Swept app for tracking + reports |
| Quality Control | “Call us if issues” | Dedicated supervisor + audits |
Which is better value long-term? Quote B. While it’s more upfront, it saves money in reduced complaints, better hygiene, and asset longevity.
FAQs: Comparing Cleaning Quotes
Why shouldn’t I just choose the cheapest cleaning quote?
Because “cheap” often means corners are cut; whether it’s rushed work, underpaid staff, or lack of compliance. This can cost you more later in complaints, repairs, or even fines.
What questions should I ask when reviewing a quote?
Ask about scope, frequency, hours, products, compliance, insurances, and supervision. If any of those are vague, that’s a red flag.
How do I know if a cleaning company is reliable?
Look for ISO certifications, case studies, long-term client relationships, and transparent processes. Companies like Cleancorp showcase these openly. Read more about What to Look For in a Reliable Commercial Cleaning Service.
What if my workplace has special requirements?
Choose a provider that tailors services. Schools, healthcare facilities, or industrial sites all need cleaners trained in compliance and safety.
Final Thoughts
Comparing commercial cleaning quotes isn’t about finding the cheapest option, it’s about finding the provider who offers the best value, consistency, and trust. A transparent, well-detailed quote shows you exactly what’s included, ensures compliance, and protects your business reputation.
At Cleancorp, we pride ourselves on quotes that are clear, fair, and designed around your business needs. With over 30 years of experience, ISO certifications, and B Corp values, we deliver more than just cleaning, we deliver peace of mind.
Ready to compare cleaning quotes the smart way? Get an instant cleaning quote with Cleancorp’s Pricing Calculator today.