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Why Cutting Corners on Cleaning Could Cost You Big

Written by Lani Johnson | January 20, 2025

At first glance, cutting corners on your cleaning services or handling it in-house might seem like a good way to save money. However, what often goes unnoticed are the hidden costs that come with skipping professional cleaning - or opting for a low-quality provider. These costs can quietly erode your budget, damage your reputation, and negatively impact your workplace environment.

 

Long-Term Costs: Low-Cost vs. Professional Cleaning

The graph below highlights how choosing low-cost or DIY cleaning services can end up costing significantly more in the long run. While initial expenses appear lower, hidden costs like asset damage, increased absenteeism, and recurring repairs quickly add up. In contrast, investing in professional cleaning services provides consistent quality and protects your assets, resulting in lower cumulative costs over time. This visual proves that prioritising professional cleaning isn’t just a smart move for today, it’s an investment in your business’s future.

Let’s uncover the real price of bypassing professional cleaning services or choosing the cheapest option:

1. Increased Sick Days and Reduced Productivty 

A poorly cleaned workspace becomes a breeding ground for bacteria, allergens, and viruses. Without professional cleaning to eliminate these risks:

  • Germs spread more easily, leading to more employee sick days.
  • Allergens like dust and mold aggravate respiratory issues, affecting employee focus and comfort.

Hidden cost:
Decreased productivity and higher absenteeism lead to lost revenue and operational disruptions. A clean environment promotes health, helping employees stay focused and present at work.

2. Negative First Impressions

Your workplace is a reflection of your business. Dingy carpets, smudged windows, and overflowing bins don’t just go unnoticed - they leave a lasting impression on visitors, clients, and potential partners.

Hidden cost:
A dirty or poorly maintained workspace can harm your professional reputation, making clients question your attention to detail or commitment to quality. This could result in lost business opportunities over time.

 

 

3. Premature Wear and Tear

Neglecting regular cleaning or opting for subpar services can cause damage to your property. For example:

  • Carpets that aren’t deep cleaned regularly trap dirt and degrade faster.
  • Hard floors lose their shine and durability without proper maintenance like buffing or waxing.
  • Upholstery and surfaces suffer stains and wear that become harder (and more expensive) to fix over time.

Hidden cost:
You’ll end up replacing furniture, flooring, and other assets more frequently, which significantly outweighs the cost of proper cleaning.

4. Compliance Risks

Many industries, like healthcare, food services, and manufacturing, require strict hygiene standards. Skipping professional cleaning or working with a low-quality provider can leave you non-compliant with health and safety regulations.

Hidden cost:
Non-compliance can result in hefty fines, failed inspections, or even temporary closure of your business. It’s a risk no business can afford to take.

5. Inefficient Use of In-House Resources

DIY cleaning might seem cost-effective, but it often costs more in the long run:

  • Employees tasked with cleaning are diverted from their primary roles, reducing overall productivity.
  • Inadequate training or tools can result in cleaning that doesn’t meet professional standards.

Hidden cost:
Lost productivity and inconsistent results make DIY cleaning more of a liability than a solution. Professional cleaners are trained to work efficiently and thoroughly, ensuring no time or effort is wasted.

6. Impact on Employee Morale

Employees notice when their workspace isn’t clean. Dirty restrooms, cluttered common areas, or unpleasant odours can create frustration and dissatisfaction among staff.

Hidden cost:
Poor workplace hygiene lowers morale, increases turnover rates, and makes it harder to attract top talent. In contrast, a clean environment shows employees that their well-being is a priority.

7. Environmental Damage

Cheaper cleaning providers may cut costs by using harsh chemicals or unsustainable practices. This doesn’t just impact the environment - it can also affect the health of your staff and customers.

Hidden cost:
Long-term exposure to harmful cleaning products can lead to health complaints, liability issues, and reputational damage, especially if your business claims to prioritise sustainability.

8. Ineffective Cleaning Solutions

A low-cost cleaning provider may lack the expertise, equipment, or dedication to deliver thorough results. Surface-level cleaning might mask problems temporarily but won’t address the root issues like embedded dirt, bacteria, or odours.

Hidden cost:
Recurring cleaning issues lead to higher expenses in the long run, as you may need to hire another provider to fix problems the first one didn’t resolve.

The Hidden Costs of Cutting Corners on Cleaning

Risk Area Hidden Cost
Sick days & productivity Lost revenue from absenteeism & decreased focus.
First impressions Damaged brand reputation & lost clients.
Wear & tear Frequent asset replacement & repair costs.
Compliance risks Fines, legal actions, business shutdowns.
In-house cleaning Reduced productivity, higher long-term costs.
Employee morale Higher turnover & recruitment expenses.
Environmental impact Liability issues & reputational damage.
Ineffective cleaning Repeated costs to fix poor results.

The True Cost of Cutting Corners

Skipping professional cleaning or choosing the cheapest option may feel like a win initially. But consider this:

  • A sick, disengaged workforce drains productivity and revenue.

  • A neglected workspace can scare away clients and top talent.

  • Compliance failures jeopardise business continuity and attract legal penalties.

  • Repeated asset replacement eats up cash reserves.

Is Investing in Professional Cleaning Worth It?

Absolutely. Here’s why professional cleaning is an investment, not just an expense:

  • Healthier Environment: Supports employee well-being and reduces sick days.
  • Enhanced Reputation: Impresses clients and strengthens brand trust.
  • Cost Savings: Extends asset life, prevents costly repairs, and reduces compliance risks.
  • Employee Retention: Improves morale and helps attract top talent.
  • Sustainability: Supports eco-friendly initiatives and positions your business as socially responsible.

FAQs About Cutting Corners on Cleaning

Isn’t in-house cleaning cheaper in the long run?

No. While it may seem cheaper, in-house cleaning often reduces productivity and results in poor standards, leading to higher long-term costs.

What are the risks of using a low-cost cleaning provider?

Risks include non-compliance fines, asset damage, poor hygiene, and hidden long-term expenses from fixing issues. There's also the possibility that a low-cost cleaning provider isn't paying their cleaners fairly. Read more on How the Commercial Cleaning Industry Is Addressing Modern Slavery

How does poor cleaning affect employee morale?

Dirty, neglected spaces make employees feel undervalued, leading to low morale and higher turnover rates. Read our blog on The Hidden Benefits of Regular Office Cleaning for Employee Productivity

Can poor cleaning really damage my business reputation?

Absolutely. Clients and visitors quickly notice hygiene issues, which can undermine trust and deter business.

Is professional cleaning environmentally friendlier?

Yes. Reputable providers use eco-friendly products and advanced methods that reduce waste and promote sustainability. Read more on Recycling and Cleaning: A Key Partnership for a Greener Workplace

Final Thoughts: Invest Now, Save Later

Choosing professional commercial cleaning services isn’t just about hygiene — it’s a strategic investment in your people, reputation, and bottom line.

Don’t let hidden costs erode your success. Invest in high-quality cleaning to protect your business today and in the future.

Don’t let hidden costs catch you off guard. Prioritise professional cleaning to protect your business, employees, and reputation.

Ready to elevate your workspace? Contact us today for tailored cleaning solutions that save you money in the long run while keeping your workplace spotless and professional.